Our drop-off and pick-up hours are 8am-10am and then again from 5pm-7pm - we are not open from 10am - 5pm.

Yes. High energy is a good trait for dogs who participate in fitness. We sometimes forget that our dogs not only have physical energy but also mental energy. By having your dog have to think about where they are placing their feet and positioning their body, works to relieve both physical and mental energy.

It is also good for the hard to motivate dog, as the success of accomplishing the activity is very motivating for the dog.

Yes. We ask that you do not feed your dog within 2 hours of their hydrotherapy session and make attempts to offer them time to relieve themselves after they have arrived at our facility. All dogs with incontinence are required to wear a diaper. We have diapers available in some sizes if you do not have your own.

Yes. We will always attempt to offer our hydrotherapy services to all dogs. We try to accommodate handling the dog’s as they feel comfortable. We have worked with dogs, that wear muzzles and head halters in the pool for the safety of the therapist and the dog.

We make every attempt available to eliminate possible irritants from the pool. Our pool water is balanced using the Clear BlueMineral Ionizer. Mineral pools need to maintain a chlorine level of 0.1 – 0.5ppm (saltwater pool 10 ppm) and are shocked with a chlorine free product so you won’t smell any chlorine in our pool area. We also do regular testing for both E. coli and coliform bacteria, and pool chemistry daily, to ensure we maintain a safe, clean, and balanced pool, for your dog to enjoy.

We always request vet approval when we are offering therapy to dogs with diagnosed mobility conditions. Approval is obtained by having us submit an electronic form to your dog’s vet clinic, at no charge to the client. If your dog has been approved to participate in hydrotherapy before surgery, we will certainly offer our services.

Yes. Of course, it is much easier when the dog likes swimming, but we have offered our hydrotherapy services to many dogs, who did not like swimming. Once the dog accepts being in the pool, and they feel the benefits from the hydrotherapy, they become much more willing to participate in the pool.

We use clumping, non-scented, cat litter, in a plastic short sided Rubbermaid bin.

We require all cats to have the core vaccines recommended by all veterinarians.

All dogs are required to have the core vaccines recommended by all veterinarians. For more information regarding the core vaccine requirements click here.

With people and dogs coming and going all day, it doesn't allow our dogs to have any quiet time. When some of our guests our intimidated by the noise it doesn't allow them any length of time to relax without being intimidated by the noise. It also means that we need to have someone at the kennel during the entire day, given we are family owned and operated with only 3-people handling your dogs, it doesn't allow us to go for long walks with your dogs.

All kennels charge by the Day not the Night. So for example, if you drop your dog off on Friday at 5:00 p. m. this will count as 1-Day, so a stay from Friday to Sunday would include charges for 3-Days of boarding.

No we do not require the vaccine, but we do recommend that you get the vaccine as a preventative measurement.

No we do not let cats interact with each other unless they are from the same household.

No your cat will not be able to hear or see the dogs in the kennel runs. They may however hear the dogs coming into the reception area, as they are very close to this area.

A towel or two. A toy that encourages your dog to participate. If your dog has food sensitivities, bring their treats. Any information we don’t have, that you feel is relevant to the dog’s reason for requiring hydrotherapy.

We recommend that you don't provide your dog with their bed from home, as we cannot guarantee it will stay clean or not get damaged. We offering bedding to the dogs, using blankets and large towels, as we can easily throw these items in the washer and drier and provide your dog with fresh, clean and dry bedding.

We would prefer that your dog not have debris stuck in their coat, and not be covered in mud. They do not need to be recently groomed. We ask that you do not brush your dog’s coat, or clip your dog’s nails on the day of their hydrotherapy session.

We ask owners to bring their dogs diet, medication and anything that they feel might comfort their dog while boarding with us.

We do have towels to dry your dog off, but it is a good idea to bring your own, as you might want it for the drive home.

Yes we do - please see our cat boarding page!